We are committed to complying with the Data Protection Act 1998 and this information is to help you understand how and why we collect information from you, to whom such information is disclosed and what your rights are. If we make changes to this Policy we will notify you by updating this statement on our website. You can access our Website home page and browse our site without disclosing your personal data. However, when you register with us you will be asked to provide certain information about yourself.

What information do we collect and how do we obtain it?
If you register with us you will be asked to provide certain information such as your name, address, details of your credit card (only if you are paying by credit card), telephone number and email address so that we can process and fulfil your order, notify you of your order status and inform you of special offers and promotions. Mobile telephone number data will be collected and stored in Klaviyo and Shopify.

Our website uses cookies, tracking pixels and related technologies. Cookies are small data files that are served by our platform and stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalise the website. Also, cookies may also be used to track how you use the site to target ads to you on other websites.

You can opt out by visiting: www.youronlinechoices.com

How do we use your information?
We use the information that we collect about you to:
.    Process your orders
.    Manage your account
.    Administer this website.
.    Monitor customer traffic patterns and site usage to help us develop and improve the design and layout of the site.
.    Notify you about enhancement to our services, such as changes to the website, new services and special offers that may be of interest

Use of mobile phone number: this will be used to send text notifications (in relation to an order or abandoned checkout reminders), text marketing offers, and transactional or delivery texts, including requests for reviews.

We do not store credit card details nor do we ever share customer details with any 3rd parties.

Personal data is collected using the following services:

.   Advertising: AdRoll

.   Analytics: Analytics collected directly, Facebook Ads conversion tracking and Google Analytics

.   Handling payments: PayPal and Braintree

.   Newsletter sign up: Klaviyo

.   Platform hosting: Shopify

Protecting your data

We have taken technical measures to protect your data from loss, manipulation, unauthorised access. To make card purchases with us as secure as possible, all information is sent in encrypted form. This means that the information is passed through a secure connection and that your personal data cannot be read by external parties. For card purchases we work with an authorised payment agent that helps us to check directly with your bank that the card is valid for purchases. Our payment agent processes your card details according to the international security standard PCI DSS, which was developed by the card companies VISA, MasterCard, Diners, American Express and JCB. This means that your card details are processed with a very high level of security. When you pay by card, we reserve the right to carry out an identity check.

Links

Our website may include links to other websites which do not fall under our supervision. We cannot accept any responsibility for the protection of privacy or the content of these websites, but we offer these links to make it easier for our visitors to find more information about specific subjects.